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What is an E-Boarding Pass and How to Get One for Your Air Asia Flight

  • madolsnewalni
  • Aug 6, 2023
  • 10 min read


How to Download Your AirAsia Boarding Pass




If you are planning to fly with AirAsia, one of the most important things you need to do is to get your boarding pass. A boarding pass is a document that confirms your seat on the flight and allows you to enter the gate and board the plane. Without a boarding pass, you will not be able to fly.


There are different ways to get a boarding pass from AirAsia, depending on your preference and convenience. You can either check-in online using your mobile phone or computer, or check-in at the airport using a self-service kiosk or a counter. However, one of the best options is to download your boarding pass online and print it out or save it on your phone. This way, you can avoid the hassle of queuing at the airport, save time and money, and enjoy a contactless travel experience.




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In this article, we will show you how to download your AirAsia boarding pass using different check-in options, as well as some tips on baggage allowance and COVID-19 safety measures. Read on to find out more.


AirAsia Check-in Options




AirAsia offers four check-in options for its passengers: mobile app check-in, web check-in, self-service kiosk check-in, and airport counter check-in. Each option has its own advantages and disadvantages, depending on your situation and preference. Here is a brief overview of each option:


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Mobile App Check-in




Mobile app check-in is a fast, easy, and convenient way to check-in for your flight using your smartphone. All you need to do is download the airasia Superapp from Google Play or App Store, launch it, tap on the Check-in button, fill in your family name/surname and booking number, complete the other required formalities, and your boarding pass will be generated. You can then save it on your phone or print it out.


The advantages of mobile app check-in are:


  • You can check-in anytime, anywhere, and up to 1 hour before your flight departure time.



  • You can skip the queues at the airport and go straight to the security check and boarding gate.



  • You can enjoy a contactless travel experience and reduce the risk of COVID-19 transmission.



The disadvantages of mobile app check-in are:


  • You need to have a smartphone and a stable internet connection to use the app.



  • You need to ensure that your phone battery is sufficiently charged and that your boarding pass is accessible on your phone.



  • You may not be able to use mobile app check-in if you have special needs or requests, such as travelling with infants, pets, or medical equipment, or if you need wheelchair assistance or extra seats.



Web Check-in




Web check-in is another way to check-in for your flight using your computer or laptop. All you need to do is visit the AirAsia website, click on the Check-in tab, enter your family name/surname and booking number, complete the other required formalities, and your boarding pass will be generated. You can then print it out or save it on your computer.


The advantages of web check-in are:


  • You can check-in anytime, anywhere, and up to 1 hour before your flight departure time.



  • You can skip the queues at the airport and go straight to the security check and boarding gate.



  • You can enjoy a contactless travel experience and reduce the risk of COVID-19 transmission.



The disadvantages of web check-in are:


  • You need to have a computer or laptop and a stable internet connection to use the website.



  • You need to ensure that you have access to a printer or a device that can display your boarding pass.



  • You may not be able to use web check-in if you have special needs or requests, such as travelling with infants, pets, or medical equipment, or if you need wheelchair assistance or extra seats.



Self Service Check-in Machine (Kiosk)




Self-service check-in machine (kiosk) is a way to check-in for your flight using a touch-screen device at the airport. All you need to do is scan your passport or enter your family name/surname and booking number, follow the instructions on the screen, and your boarding pass will be printed out.


The advantages of kiosk check-in are:


  • You can check-in up to 4 hours before your flight departure time.



  • You can avoid the queues at the counter and save time and money.



  • You can enjoy a contactless travel experience and reduce the risk of COVID-19 transmission.



The disadvantages of kiosk check-in are:


  • You need to arrive at the airport early enough to find and use the kiosk.



  • You may encounter technical issues or errors with the kiosk that may delay your check-in process.



  • You may not be able to use kiosk check-in if you have special needs or requests, such as travelling with infants, pets, or medical equipment, or if you need wheelchair assistance or extra seats.



Airport Counter Check-in




Airport counter check-in is a way to check-in for your flight using a manned desk at the airport. All you need to do is present your passport and booking confirmation, pay any applicable fees, and get your boarding pass from the staff.


The advantages of counter check-in are:


  • You can get assistance from the staff if you have any questions or issues with your booking or flight.



  • You can request for seat changes, special meals, or other services that may not be available online or at the kiosk.



  • You can use counter check-in if you have special needs or requests, such as travelling with infants, pets, or medical equipment, or if you need wheelchair assistance or extra seats.



The disadvantages of counter check-in are:


  • You need to arrive at the airport at least 2 hours before your flight departure time.



  • You may have to queue for a long time at the counter and pay extra fees for counter service.



  • You may not enjoy a contactless travel experience and increase the risk of COVID-19 transmission.



AirAsia Baggage Allowance


Another thing you need to know before flying with AirAsia is the baggage allowance. AirAsia has different rules and fees for cabin baggage and checked baggage, depending on your flight route and fare type. Here is a summary of the baggage allowance for AirAsia:


Cabin Baggage




Cabin baggage is the luggage that you can bring with you into the cabin of the plane. AirAsia allows each passenger to bring one piece of cabin baggage and one personal item, such as a laptop bag, handbag, or backpack. The total weight of both items must not exceed 7 kg, and the dimensions must not exceed 56 cm x 36 cm x 23 cm for the cabin baggage and 40 cm x 30 cm x 10 cm for the personal item. You can store your cabin baggage in the overhead compartment and your personal item under the seat in front of you.


The advantages of cabin baggage are:


  • You can access your belongings during the flight and avoid the risk of losing or damaging them.



  • You can save time and money by not checking in your luggage and paying for checked baggage fees.



  • You can enjoy a contactless travel experience and reduce the risk of COVID-19 transmission.



The disadvantages of cabin baggage are:


  • You need to ensure that your cabin baggage meets the size and weight limits, or else you may have to check it in and pay extra fees.



  • You need to pack light and smart, as you have limited space and weight for your belongings.



  • You may have to deal with security checks and restrictions on liquids, aerosols, gels, and sharp objects in your cabin baggage.



Checked Baggage




Checked baggage is the luggage that you check in at the airport and collect at the baggage carousel after your flight. AirAsia allows each passenger to bring up to 32 kg of checked baggage per piece, and up to 40 kg of total checked baggage weight per person. The dimensions of each piece must not exceed 319 cm in total (length + width + height). You can pre-book or upgrade your checked baggage allowance online or at the airport, depending on your flight route and fare type.


The advantages of checked baggage are:


  • You can bring more belongings and items that are not allowed in the cabin, such as liquids, aerosols, gels, and sharp objects.



  • You can travel more comfortably and conveniently without carrying heavy or bulky luggage.



  • You can request for special handling or assistance for your checked baggage, such as fragile, oversized, or sports equipment.



The disadvantages of checked baggage are:


  • You need to pay extra fees for checked baggage, which may vary depending on your flight route, fare type, pre-booking method, and weight category.



  • You need to arrive at the airport early enough to check in your luggage and collect it after your flight.



  • You may not enjoy a contactless travel experience and increase the risk of COVID-19 transmission.



AirAsia COVID-19 Safety Measures


The COVID-19 pandemic has changed the way we travel and fly. AirAsia is committed to ensuring the safety and well-being of its passengers and crew by implementing various measures to prevent the spread of the virus and protect everyone on board. Here are some of the COVID-19 safety measures that AirAsia has taken:


Before You Travel




Before you travel, you need to check the travel requirements and restrictions for your destination country or state. You may need to provide a negative COVID-19 test result, a vaccination certificate, a health declaration form, or a travel permit, depending on the regulations of your destination. You can visit the AirAsia Travel Advisory page to find out the latest information and updates on your travel destination.


You also need to arrive early at the airport and avoid contact and queues as much as possible. AirAsia recommends that you arrive at least 3 hours before your flight departure time, and use online or mobile check-in and e-boarding pass to reduce physical contact. You should also limit your baggage to one piece of cabin baggage and one personal item, and pre-book your checked baggage online to save time and money.


Additionally, you should pre-book your hot meals online or purchase packaged snacks onboard, as there will be no inflight meal service or cash transactions onboard. You can pre-book your hot meals up to 24 hours before your flight departure time, and choose from a variety of options such as nasi lemak, chicken rice, or pasta. You can also buy snacks such as chips, cookies, or nuts onboard using contactless payment methods.


Pre-Flight




Before you board your flight, you need to undergo temperature screening and social distancing measures at the airport. AirAsia requires that all passengers and crew have a body temperature below 37.5C, and wear a face mask at all times. You should also maintain a distance of at least 1 meter from others, and follow the floor markings and signage at the airport.


You should also use contactless technology such as web or mobile check-in and e-boarding pass to minimise physical contact. AirAsia has introduced a facial recognition system called FACES (Fast Airport Clearance Experience System) at selected airports, which allows you to verify your identity and boarding pass using your face. You can register for FACES online or at the airport, and enjoy a seamless and secure boarding process.


Furthermore, you should ensure that the crew hygiene standards and food safety onboard are maintained. AirAsia has implemented strict hygiene protocols for its crew, such as wearing personal protective equipment (PPE), undergoing regular health checks, and sanitising their hands frequently. AirAsia has also ensured that all food items are prepared and packed in hygienic conditions, and sealed in individual packaging.


In-Flight




During your flight, you need to follow the mask policy and emergency assistance procedures onboard. AirAsia requires that all passengers and crew wear a face mask at all times, except when eating or drinking. You should also avoid touching your face or mask, and dispose of your mask properly after use. If you feel unwell or experience any COVID-19 symptoms during your flight, you should inform the crew immediately and follow their instructions.


You should also ensure that the aircraft cleaning and cabin sterilisation are done regularly and effectively. AirAsia has enhanced its cleaning and disinfection procedures for its aircraft, using approved chemicals and equipment. AirAsia has also installed high-efficiency particulate air (HEPA) filters on its aircraft, which can filter out 99.9% of dust particles and airborne contaminants such as viruses and bacteria.


Conclusion




Flying with AirAsia can be a hassle-free and enjoyable experience if you know how to download your boarding pass online, understand the baggage allowance rules, and follow the COVID-19 safety measures. By doing so, you can save time and money, avoid queues and contact, and protect yourself and others from the virus.


So what are you waiting for? Book your flight with AirAsia today and enjoy low fares, high quality service, and a safe travel experience. Visit the AirAsia website or download the airasia Superapp now to find out more.


FAQs




  • Q: How do I download my boarding pass from AirAsia?



  • A: You can download your boarding pass from AirAsia using either mobile app check-in or web check-in. You can then save it on your phone or print it out.



  • Q: How much baggage can I bring with AirAsia?



  • A: You can bring one piece of cabin baggage and one personal item with a total weight of 7 kg, and up to 40 kg of checked baggage per person with AirAsia. You can pre-book or upgrade your checked baggage allowance online or at the airport, depending on your flight route and fare type.



  • Q: What are the COVID-19 safety measures that AirAsia has taken?



  • A: AirAsia has taken various COVID-19 safety measures, such as temperature screening, social distancing, mask wearing, contactless technology, crew hygiene, food safety, aircraft cleaning, and cabin sterilisation.



  • Q: How can I contact AirAsia if I have any questions or issues with my booking or flight?



  • A: You can contact AirAsia through various channels, such as live chat, email, phone, or social media. You can visit the AirAsia Contact Us page to find out the details and availability of each channel.



  • Q: How can I get the best deals and offers from AirAsia?



  • A: You can get the best deals and offers from AirAsia by subscribing to their newsletter, following their social media accounts, joining their loyalty program (BIG), and using their promo codes and vouchers.



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